Monday, January 24, 2011

Stupid Carrier Tricks: Empty Threats Edition

Got this in email from United HealthsCare:

"All Savers will require notification from all groups at renewal, regardless of whether or not a plan change is being made."

AllSavers is UHC's latest rendition of group coverage. At renewal time, groups have several options: stay with the current (or similar) plan, change benefits, and/or shop around. Typically, a group has to respond only if it's going to make changes; absent an affirmative response to the contrary, the carrier will assume that the group wants to "let it ride."

Here, UHC is "requiring" that the group respond, regardless. To which I replied: "Or else what?"

No response is needed, of course, since they can huff and puff all they want, but they can't refuse to renew a group because said group didn't send them a form.

The good news is that this came via email, so all that was wasted were some relatively inexpensive pixels (and my time).
blog comments powered by Disqus