Wednesday, October 31, 2007

The Ratings Race Heats Up

Recently, we looked at Wellpoint's new provider survey courtesy of the folks at Zagat. While imperfect at best, it represents a move in the right direction, i.e. provider transparency.
Now the folks at Cigna, in cooperation with NY AG Andrew Cuomo, have one-upped the WP effort:
And this won't be based on office decor or smiles-per-member, either. The rankings will take into account more critical metrics: cost and quality will figure more prominently in these measurements.
Bravo, Cigna!
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