Thursday, January 31, 2008

Survey Says . . .

Ever wonder what folks DON'T like about insurance?

Other than the premium, of course.

Well wonder no more.

The number one answer?

Delays, denial of claims and unsatisfactory offers by the carrier.

According to the NAIC these account for 41% of complaints.

The number one spot by line of coverage is . . . accident & health insurance with 36% of the complaints filed followed closely by auto insurance with 34%.

You can view the summary results here.

Based on my experience, most of the complaints can be traced back to the consumer failing to understand their coverage.

Of course this is usually a direct result of failing to read their policy.
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