Monday, February 16, 2015

Stupid Claims Rep Tricks

Over the years, our Stupid Carrier Tricks series has garnered quite a few eyeballs. The carriers, though, rely on individuals to carry out the work; in the P&C area, claims are generally handled by claims representatives (aka "adjusters"). Law-blogger (and longtime FoIB) Eric Turkewitz has a fascinating, frustrating post up about a weaselly Allstate Rep with a snarky attitude and faulty brain filter:

"A snarky email from an Allstate adjuster may cost the company $900,000 ... especially since the defendant had a problem with its expert."

Eric makes often complex legal issues easily understood, and you can't help but smile at his take on the adjuster.

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