Tuesday, March 22, 2005

A COBRA Primer – Addendum…

One last thing: In Part 2, I mentioned that there is no provision for claims to be covered after the last day of the 18th month. Here’s why that’s important:
Several years ago, I had a (life) client who was on COBRA. Now, this was the proverbial guy who had never been sick a day in his life. I had spoken with him several times about coming off COBRA early, and going onto an individual plan. His stock response was “okay, okay, I’ll get to it pretty soon.”
One day, about a week before the end of the 18th month, he suffered a MAJOR heart attack. His wife called, and told me the doc’s wouldn’t even operate because, and I quote, “his heart is mush.” He was in ICU, in pretty bad shape. His COBRA was thru Humana, so I called them to see how they would handle the claim after the end of the month. They replied (correctly, as I soon learned) that they wouldn’t; coverage would end at midnight on that last day.
But he’d still be in ICU, racking up a hefty-sized claim.
Fortunately, I knew that he would be a Federally Eligible Individual, and that we could get one of the HIPAA plans in place. I still recall walking into the ICU, briefcase in hand, and asking to see him. When I explained who I was, the nurses looked at me as if I’d escaped from the Psych ward upstairs [ed – insert punch line here]. Walking into his room, and seeing him with tubes and monitors arrayed before him, it was a truly moving sight. We finished the paperwork (well, all he really had to do was sign, which he could, and did), and we had coverage in place once Humana bowed out. But it is not an episode I’d care to repeat.
‘Nuff said.

2 comments:

  1. Situations like that give me nightmares.

    If I had a dollar for every time a client told me they would eventually get around to it . . .

    Well, let's just say I would have more time to play golf and less time for nonsense like posting on the web.

    You get an attaboy for going the extra mile and taking care of your client in ICU. My guess is, there was little or no compensation to you for writing the conversion plan. Generally, conversion plans are quite expensive, offer lesser coverage and pay no commission.

    Everyone loses.

    Guess it's a good thing this guy HAD an agent. He could have simply used 1-800-cheapinsurance or gone to www.savemoneyonhealthinsurance.com

    Then he REALLY would have been in trouble . . .

    Bob Vineyard, CLU

    ReplyDelete
  2. Situations like that give me nightmares.

    If I had a dollar for every time a client told me they would eventually get around to it . . .

    Well, let's just say I would have more time to play golf and less time for nonsense like posting on the web.

    You get an attaboy for going the extra mile and taking care of your client in ICU. My guess is, there was little or no compensation to you for writing the conversion plan. Generally, conversion plans are quite expensive, offer lesser coverage and pay no commission.

    Everyone loses.

    Guess it's a good thing this guy HAD an agent. He could have simply used 1-800-cheapinsurance or gone to www.savemoneyonhealthinsurance.com

    Then he REALLY would have been in trouble . . .

    Bob Vineyard, CLU

    ReplyDelete