Thursday, October 27, 2011

SOA, ASAP

Got this in email from Anthem, but it is actually pretty industry-standard verbiage.

Which is to say, unfathomable:

"When submitting Anthem Medicare Advantage business, please make sure you are using the correct version of the scope of appointment. The standard template which contains “CMS Approved 09/27/2011” on the bottom of the first page is what you need to use. If this is not used, Anthem will be unable to match the SOA to the application image making it non compliant with CMS. Attached is the correct SOA that you will need to use."

Subtitles, please?
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